FAQs

What kind of services does Unlock Counseling offer?

At this time, Unlock Counseling is only seeing clients on an individual basis for one-hour mental health counseling sessions.

Where do sessions take place?

Currently, sessions are taking place virtually via a secure video conferencing platform. Clients will have access to a unique link that takes them to the virtual session prior to appointment time. In-person sessions are not yet available.

How can I schedule a session?

Unlock Counseling is actively accepting new clients. Each existing client will have access to a portal (accessible via https://www.therapyportal.com/p/unlockcounseling/) where they are able to view/sign documents, schedule appointments, and pay fees. Clients are welcome to email Sara directly at sara@unlockcounseling.com or call/text 224-204-4101.

What are Sara’s credentials?

Sara White is a licensed clinical social worker (LCSW) in the state of Illinois (license number 149.018455, valid through 11/30/2025). Sara is also an LCSW in the state of Michigan (license number 6801113529, expiring 2/11/2025) and in the state of California (license number 110498, expiring 9/30/2024).